After receiving the goods, I found that there was a problem.What can I do?

After receiving the goods, I found that there was a problem.What can I do?

After receiving the goods, I found that there was a problem.What can I do?

After receiving the goods, I found that there was a problem.What can I do?

We mainly divide the possible problems into the following two categories. If there is a problem, please contact us according to the following methods, and we will solve it for you as soon as possible.

After receiving the goods, the goods were found to be damaged.

Please check your order as soon as you receive the goods. If the goods are defective, damaged or the quantity and color are incorrect, please contact us immediately so that we can evaluate the problem and correct it. We are happy to replace your items with exactly the same size and color.

Please note that after receiving the goods, check the order in time to solve the problem as soon as possible.

I received my item, but my logo/embroidery is misspelled or has a problem.

As humans, we make mistakes from time to time. Please contact us directly (email, WhatsApp or other common methods).

If the error is ours, we are happy to correct it. If there is an error in your order or receipt, we will not provide replacement services. Be sure to double check your receipt, as it contains all the customized details of your order.

After receiving the goods, if there is any problem with the order and the error is ours, please contact us in time to solve the problem as soon as possible. We are happy to solve the problem related to the order at any time.