Products and Customization
Products and Customization
Shipping & Tracking

Products and Customization

Can I send pictures to order uniforms

Can I send pictures to order uniforms We have talked about customization in many news or FAQs. As a qualified manufacturer of high-quality uniforms, we can accept many customization requirements, including picture customization, not only logos, but also uniforms.  We have a professional design team, and our uniform production staff are also very good. However, our custom uniforms, unless they have quality or workmanship issues, we do not accept returns. Please feel free to contact us for more information. If you are looking for quality and reliable uniforms manufacturer, please contact us.

How to choose the right printing process?

How to choose the right printing process? Please do not entangle, when chatting with us, please directly state your needs. We will propose the most suitable printing process on your request. We usually have embroidery (it will be relatively expensive), we usually recommend using embroidery to customize your exclusive logo. Of course, apart from embroidery, in terms of price, woven labels are the first choice for most affordable customers when customizing logos. For the inside of the collar, we generally recommend using thermal transfer. In addition to embroidery, woven labels, heat transfer, and wash labels (generally custom-made), the most custom-made processes in ROPAFAST include many logos or printing processes. If you need or want to customize uniforms with logos For other processes, please contact us.

What are the terms and conditions for logo use and text embroidery?

What are the terms and conditions for logo use and text embroidery? You may only submit logo images that you have the right to use or belongs to you. Neither your logo image nor your text can not be insulting, abusive, inciting violence, threatening, intimidating, obscene, inflammatory, sexually explicit, profane, offensive, harassing, derogatory, degrading, defamatory, harmful, discriminatory or unlawful or invasive of another’s privacy. ROPAFAST reserves the right to reject any image. If your submission is not accepted, you will receive a cancellation notification. All customized products, especially uniforms with logos and special patterns, are tailor-made for you and are not refundable.

After receiving the goods, I found that there was a problem.What can I do?

After receiving the goods, I found that there was a problem.What can I do? We mainly divide the possible problems into the following two categories. If there is a problem, please contact us according to the following methods, and we will solve it for you as soon as possible. After receiving the goods, the goods were found to be damaged. Please check your order as soon as you receive the goods. If the goods are defective, damaged or the quantity and color are incorrect, please contact us immediately so that we can evaluate the problem and correct it. We are happy to replace your items with exactly the same size and color. Please note that after receiving the goods, check the order in time to solve the problem as soon as possible. I received my item, but my logo/embroidery is misspelled or has a problem. As humans, we make mistakes from time to time. Please contact us directly (email, WhatsApp or other common methods). If the error is ours, we are happy to correct it. If there is an error in your order or receipt, we will not provide replacement services. Be sure to double check your receipt, as it contains all the customized details of your order. After receiving the goods, if there is any problem with the order and the error is ours, please contact us in time to solve the problem as soon as possible. We are happy to solve the problem related to the order at any time.

Apart from the website, how can I contact you?

Apart from the website, how can I contact you? Website email is the most direct initial contact method. When you find your favorite product on the website, you can first contact us (the contact us page of the website). After we see it, we will reply to you by email. Or when you send an email, if you have WhatsApp, you can send WhatsApp directly to us, and we will reply you directly on WhatsApp. We also use ins and Facebook accounts. You can also contact us directly on your account ( ins:ropafast8 ,  facebook: Ropafast ) Maybe you will find that we sometimes have some delays in replying to information. This is not because we do not want to reply, but because we have a 12-hour time difference with the United States (because we are a uniform manufacturer in China). Our normal working hours are 8:30pm-5:30am in the US (this time range is 8:30am-5:30pm in China), but don't worry, we will reply you as soon as we see it. As a professional uniform manufacturer, ROPAFAST has been working hard to bring customers the best quality uniforms. From the beginning of fabric selection to the final packaging delivery, we have dedicated inspectors to ensure that the final uniform is the most perfect uniform that meets the customer's requirements.

How should I choose the right size?

How should I choose the right size? The size chart we use is the standard US version, so just buy it directly according to the size you usually wear. Of course, when determining the size, you can ask our salesman for a detailed size, and then choose the size you want most according to your own bust, hip, etc.which can achieve a tight or loose effect. Shoulder :It is best to seek help from others, with others behind, from one end of the shoulder to the other. Bust:Measure underneath your arms, around the fullest part of the chest. Waist:Measure the thinnest circle of the waist, about on the hip bone. Hips:Stand with your feet together and measure the fullest part of your buttocks. Inseam: Measure along the inside of your leg to an inch below your ankle. If you want to be loose, you can generally choose a larger size; for tight-fitting, it is best not to choose a smaller size. It is safest to choose a tight-fitting style. If you need customized or wholesale  medical uniforms, please contact us. You can follow our ins account(ropafast8) and receive our activities and product information in time.

What payment methods do you have?

What payment methods do you have? The payment methods we use the most are PayPal  and Alibaba . If you have one of the two, you only need to choose one of the payment methods. If you do not have either of the two payment methods, we first recommend that you create either of the two accounts, because this is the most convenient.If you feel that creating a new account is not very convenient, you can directly contact the salesperson who contacted you, and she (he) will suggest a suitable payment method to you. Don't worry about not being able to contact us. After you send an email to us, we will send an email back to you. Generally, the content of the email will include our WhatsAPP or other appropriate contact information. If you have a need for custom uniforms, or want to become a uniform retailer, please contact us. We will also update our products on our ins ( ropafast8 ), welcome to pay attention~

Apart from the model renderings on display, can I see other pictures?

Apart from the model renderings on display, can I see other pictures? Of course you can! First of all, please choose the style you need to customize or wholesale, and then send an email to us through the contact us page of our website, and explain clearly the style, color and requirements you need. We will reply to you with a WhatsApp account number in time after seeing the email. After we add the account, if you need to view more detailed pictures or tiled pictures and other pictures, please contact us directly, and our sales staff will reply to you directly. Of course, whether there are pictures generally depends on our inventory and whether it is our existing style. If you need a style in stock, we will take a photo in time and send it to you. If you want to see the style that needs to be customized, we can only make a sample after you place the order and take a photo to send it to you for modification or confirmation. In addition, if what you want to see is our style, but we do not have stock at the moment and only have model pictures, if we have the same style of stock pictures, we can also send it to you. You don’t have to worry about not seeing other pictures after you place an order. In accordance with our process, we will send the sample tiled image and the upper body image of the model to you after the sample is made. We will do all the details you require that need to be confirmed. Finally, we will publish some pictures about our products on ins (ropafast8) every day, if you are interested, please pay attention to us! If you have custom and wholesale uniforms needs, please contact us. Or if you have any purchase questions, you can also contact us.

What if the product is out of stock or the stock is not enough?

What if the product is out of stock or the stock is not enough? Sometimes, the demand for products exceeds our inventory. If this is the case, we will inform you before completing the purchase, usually by email or Whatsapp (depending on our main communication method). After you choose the style and inform us of the quantity that needs to be ordered and need to send it out in time, we will check the inventory number before telling you whether we have the ability to send the product in time. Many of our clearance items are only available while stocks last. If we are unable to complete your order because the product is sold out, we will notify you by email and return the money to your payment account within 3-5 working days. Products that need to be customized and detailed changes, even logo designs are out of stock. If you have ordered multiple styles, we will give priority to the goods in stock and inform you of the possible delivery time for other styles. Please pay attention to ensure that our email and WhatsApp communication are always valid. If you do not receive our news, please send an email to us directly on the official website, we will reply and solve the problem in time.

What should I do to keep my lab coat bright and white?

What should I do to keep my lab coat bright and white? If you want to keep the lab coat bright and white, in addition to the high quality of the fabric itself, we also need to pay attention to the correct washing method in daily use, especially when washing. If the washing method is not correct, even a high-quality lab coat will turn yellow. To keep the lab coat bright and white, please pay attention to these points: 1. Whether in a school, a laboratory or a hospital, it is almost impossible to keep the coat clean at all times. If possible, please prepare a spare coat and wash the soiled lab coat in time. If you don’t have a lab coat to change, please click to read our published method for cleaning lab coat stains. 2. When washing the lab coat, do not mix all the clothes, at least do not wash the white lab coat and other colored clothes together. If mixed, it may cause other colors to seep into the coat and permanently leave stains. 3. Take care to soak the jacket in warm water and add a cup of oxygen-containing bleach. After soaking for a period of time, wash the lab coat with warm water and add the usual detergent. If you want to dry, use a low temperature. If you need ironing, please use a hot iron. If you have more questions or wholesale custom lab coats, please  contact us .

What is the fabric of your scrubs?

What is the fabric of your scrubs? We have previously published an article about the use of fabrics in scrubs uniforms, you can click to read it.Here, we will briefly introduce the fabrics we use. The most common ones are polyester + cotton and polyester + spandex. The characteristics of these two main mixed fabrics are as follows: Polyester+Cotton Polyester is characterized by high elasticity, can maintain the shape of the fabric and rarely produces wrinkles, but is not very breathable. Cotton is characterized by water absorption and comfortable wearing, but it is easy to deform (wrinkle, shrink, etc.). Therefore, mixing these two woven fabrics can precisely combine the two advantages. Generally speaking, polyester-cotton blends are durable and functional, and can retain dyes well even after multiple washings. About fabric cleaning, you can click to read. Polyester+Spandex It is the most cost-effective fabric that customers choose. The durability of polyester combined with the strong elasticity and abrasion resistance of spandex makes uniforms made of polyester + spandex  fabrics more elastic than polyester + cotton. In addition, this type of mixed fabric also has the function of moisture absorption and perspiration. If you have more questions, please feel free to contact us.

Where do I need to send my logo?

Where do I need to send my logo? This is also the answer to  "If I need to customize the logo on my customized uniform, what should I do?"  Now the most convenient way is to send us directly in electronic format. We can read most formats, but png, jpg, ps, ai are the best. If you do not have these formats, please send the format you have, and we will try our best to check the logo you posted. The biggest advantage of electronic files is not only convenience, it can also solve the problem of chromatic aberration to the greatest extent. If you do not have an electronic logo archive and are worried about the color difference and size of the logo photos you have taken, we will recommend that you send us the unused logo in kind. We will have personnel from the design department make an electronic version of the logo, and will send you to confirm the color and size. Our logo design steps are mainly the following steps: Color After confirming the electronic picture, we will do our best to match the color of your logo. If you have a specific thread color, please tell us and we will be happy to match it for you. If you do not specify a thread color, we will use the closest color. Size And Position We will limit the size of the logo (maximum and minimum), because there will be differences in text and overall size between logos. In our experience, the size of many of our logo designs is determined by the smallest text in the logo. If the logo contains text, we will consult with you before starting production and determine the final size. You don't have to worry about this. It should be noted that, due to style reasons, if you require an embroidered logo, and it is necessary to embroider the logo in a pocket and other places where the size is very limited. We will contact the personnel of the design department when you make a request to determine whether the size you require can be presented. In addition, we will also provide creative logo design to make your custom logo look better. Final Confirmation After the color, size, and location are all determined, we will make a sample first, and then take a photo and send it to you. If you need to send a sample for inspection, we will need you to pay the postage. Of course, if the mass production is confirmed, we will give you free shipping afterwards. You can rest assured that we will not mass produce until you do not reply. If you want to have custom uniforms with logo ,please feel free to  contact us  .

Do you have large sizes?

 Do you have large sizes? Of course we have. Ropafast is a wholesale manufacturer of  custom clothing . Our main service areas include design, production and sales. In addition to fabrics and other materials, we will have partners, and we do all the design and production of clothing and quality control by ourselves. Please note that in all the clothes we have put on the shelves, the sizes of all clothes are only common sizes. We accept customization. If you have a custom requirement for large-size clothing, you only need to  send an email to us  directly, and clearly state the size requirements and style requirements. If you need to design your own, please let us know and we will reply within 24 hours.

Will my order be the same as the picture on the website?

Will my order be the same as the picture on the website? We do our best to accurately display the appearance of the products we sell on our website. However, in some details, the  customized uniforms  you receive will be quite similar to the picture but not exactly the same. The most important one is color. Perhaps due to a problem with the monitor, when you look at the colors of the color card pictures we sent and the sample photos we sent, you think they are not very similar. Please keep in mind that under our experiment, if your monitor's color settings have been changed or not set to the default standard settings, the authenticity of the product may not be displayed properly on your screen. When we take sample photos, we will try our best to avoid lighting and other external factors that may affect color changes to ensure that the color of the sample photos you see is similar to the actual color. If you have any questions about the color of the sample photos taken by us, you can apply to send the samples to you. Of course, the shipping cost is from you. If you order a large number of uniforms later, we can reduce the shipping cost of the sample shipping for you. Physical color card Electronic color card Please don't worry about the physical details of your order, such as pockets, logo processing, etc. We may have color divergence (due to external reasons such as the display), but there are few details to deal with the above problems. During our production ( please click to view the specific production process ), there will be a staff check. If there is a problem with the pocket or other production details, we will not send you a defective uniform.However, with a very small probability, there may be undetected defects or defects that become obvious during use. If the  uniform  you purchased from the website is defective, please feel free to  contact us  for more help.