- Issue Time
First of all, we support a variety of shipping methods for international orders. In general, these are four: EMS, DHL, TNT and UPS. Our first choice is the shipping company we often work with。 Of course, We will also choose the most suitable delivery method according to the region，or you can specify the shipping company.
When you can’t find the delivery route or want to know the route of your customized uniforms , you can choose the following ways to inquire:
1. The simplest, quickest and effective way: Make a phone call
Ropafast will receive your call in time. After you inquire about the order, we will immediately call the shipping company, and after the query is clear, we will call to reply or send an email to inform you.
You can also choose Email to us and tell us your needs. If you need to know the route of your customized uniforms, you can send an email directly. After we see it, we will inquire and send it to your mailbox in time.
You can send text messages and voice messages, make voice and video calls by whatsapp, when we see, we will also reply to you immediately after inquiries.
Whatsapp number is +86 1515062669
4. Order number query
Under normal circumstances, after the customized uniforms are shipped, we will also send you the shipping order number. You can save the shipping order number and go to the corresponding shipping website to check the shipping route. For example, after you finish customizing the uniforms here, and successfully complete the order, we will inform you that your EMS order has been sent, and send you the order number, then you can copy it when you want to know where the customization has been shipped to.You can copy the order number and go to the EMS order number query website to check the shipping route of the order.
If you want to know where your custom uniform has been shipped, you can consult in one of the above ways. If you have any questions or problems, please feel welcome and contact us directly, we will be happy to answer you.