- Issue Time
What if the product is out of stock or the stock is not enough?
Sometimes, the demand for products exceeds our inventory. If this is the case, we will inform you before completing the purchase, usually by email or Whatsapp (depending on our main communication method). After you choose the style and inform us of the quantity that needs to be ordered and need to send it out in time, we will check the inventory number before telling you whether we have the ability to send the product in time. Many of our clearance items are only available while stocks last. If we are unable to complete your order because the product is sold out, we will notify you by email and return the money to your payment account within 3-5 working days.
Products that need to be customized and detailed changes, even logo designs are out of stock.
If you have ordered multiple styles, we will give priority to the goods in stock and inform you of the possible delivery time for other styles.
Please pay attention to ensure that our email and WhatsApp communication are always valid. If you do not receive our news, please send an email to us directly on the official website, we will reply and solve the problem in time.